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Junior Post-Sales Associate
Department:Sales
Location:Riyadh
Employment Type:Full-time
Experience Required:1–2 years
Posted on:
Job Description
We are looking for a Junior Post-Sales Associate to support clients after the sales process by ensuring smooth onboarding, addressing inquiries, and providing timely solutions that enhance customer satisfaction. The role involves coordinating with internal teams to resolve issues, monitoring client accounts, and maintaining strong relationships that encourage retention and upselling opportunities. This position is ideal for someone detail-oriented, customer-focused, and eager to grow within a dynamic sales support environment.
Key Responsibilities
- Support clients post-sale by ensuring successful onboarding, resolving issues, and maintaining strong customer satisfaction metrics.
Required Qualifications
- Bachelor’s degree in Business or a related field. Key skills required: customer onboarding, troubleshooting, CRM usage, communication, SLA tracking, cross‑team coordination.
